1. Delete your account in the app
While signed in to BabyVoice AI, go to Settings > Data & Privacy > Delete Account.
Your account is scheduled for deletion and permanently purged after 30 days. Until then, you can sign in and choose Cancel Deletion to restore your account.
2. Request deletion without the app
Email suhasr@headkeysoftwaresolution.com with the subject “BabyVoice AI account deletion request”. Send it from the email address on your account, or state that address in your message. We will verify that you own the account and then process your request. The same 30-day window applies.
3. What is deleted
Your login details, the baby profiles that only you own, and all data tied to those profiles, including:
- health logs, feedings, diapers and growth entries
- vaccinations and poop logs
- doctor and health reports
- recording details
- other personal records
4. What is kept but no longer linked to you
- Community posts, replies and chat messages remain, with your name removed.
- Payment and subscription records are kept for tax and accounting purposes.
5. What you lose
Unused AI credits and promo balances are lost when your account is deleted and are not refunded.
6. Generated images
Generated images, such as story covers, may remain with our cloud storage provider, but they are no longer linked to you.
7. What can block deletion
- A shared baby with co-caregivers: remove the co-caregivers you added first.
- An active App Store or Google Play subscription: cancel it in the store first. Deleting your account does not cancel your subscription.
- A billing provider error: please try again later.
More information
See our Privacy Policy for how we handle your data, or contact suhasr@headkeysoftwaresolution.com.